The Smartest Way to Do Laundry & Dry Cleaning

We use state-of-the-art equipment and follow strict quality protocols. Each garment is individually inspected, tagged, and tracked throughout the cleaning process. Our experienced staff handles delicate items with special care, and we provide insurance coverage for valuable garments.

We use eco-friendly, high-quality detergents and cleaning products that are safe for all fabric types. Our products are dermatologically tested and suitable for sensitive skin. We also offer hypoallergenic options for baby clothes and sensitive skin items.

We provide service coverage for all garments during the cleaning process. In the rare event of damage, we will provide compensation up to 3 times the service cost (e.g., ₹100 service = ₹300 maximum compensation) or free re-washing for unsatisfactory service quality.

Track your order in real-time through our mobile app or website. You'll receive SMS updates at each stage: pickup confirmation, cleaning in progress, quality check, and delivery. You can also view order history and schedule repeat orders easily.

We offer 2.5% cashback on every order placed through our mobile app. The cashback is credited to your LaundryGo wallet within 24 hours and can be used for future orders. This is our way of rewarding loyal customers and encouraging app usage.

Yes! We accept all major payment methods including UPI, credit/debit cards, net banking, and digital wallets. You can pay online through our app or website, or choose cash on delivery. All transactions are secure and encrypted.

We operate 7 days a week from 7 AM to 10 PM. Our customer support is available during these hours, and you can place orders anytime through our app or website. Emergency services may be available for urgent requirements.

We operate on most holidays with slightly modified timings. During major festivals like Diwali, we may have limited services. We always notify customers in advance about any schedule changes through SMS and app notifications.

No problem! You can leave your clothes in a secure location or with a trusted person. We also offer flexible timing options and can reschedule if needed. Our delivery team will contact you before arrival to ensure smooth service.

We have a robust tracking system for all garments. In the extremely rare case of misplaced items, we conduct a thorough investigation and provide appropriate compensation. Our customer support team is always available to resolve any concerns promptly.

Yes, to ensure timely delivery and quality service, we may partner with trusted third-party vendors during peak demand periods or when specialized equipment is required. All partners are carefully vetted and meet our quality standards. LaundryGo maintains full responsibility for all services delivered.

Yes! We provide comprehensive corporate laundry services for offices, hotels, restaurants, and other businesses. Our corporate packages include bulk discounts, scheduled pickups, and dedicated account management. Contact us for custom corporate solutions.

Yes, we offer specialized cleaning services for home textiles including curtains, carpets, rugs, and upholstery. These services require special equipment and techniques, so please contact us in advance to discuss your requirements and get a customized quote.

We partner with skilled tailors and can arrange minor alterations and repairs for your garments. Services include hemming, button replacement, zipper repairs, and basic alterations. Contact us to discuss your specific requirements.